This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started). Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Why Madge Networks, the token-ring company, went titsup
There I was shooting the breeze with an old mate. The conversation turned to why Madge Networks which I wrote about here
went titsup. My analysis is that Madge Networks had a solution and
decided to go out and find a problem. They deferred to more incorrect
strategic technology choices. The truth of the matter is that when
something goes titsup, its not because of one reason only, but a myriad
of them all contributing to the negative consequence. There are the
immediate or visual ones, which are underpinned by intermediate ones and
finally after digging right down, there are the root causes. There is
never a singular root cause for anything but I'll present my opinion and
encourage everyone else to chip in. All of them together are more
likely the reason the company went titsup.