It's not about the uptime - time to throw away the RAGs
What is required is to monitor downtime. Outages require a special view that is serialized and has the outage time. However, it is not the length of time of the outage that is important but the crucial time periods within the outage the provide the metrics. These metric times are aligned with the expanded incident lifecycle.
Read the article on LinkedIn: It's not about the uptime - time to throw away the RAGs