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This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started). Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.

ITSM BASICS: 5 TIPS FOR BETTER SLAs

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- October 05, 2019

Read these 5 tips for better SLAs over at Joe the IT Guy: ITSM BASICS: 5 TIPS FOR BETTER SLAs

ITSM SLA management

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Ronald Bartels

Ronald Bartels: Information Technology Solutions Architect delivering on business requirements including those related to SDWAN and IoT.

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16 Steps to Securing Your Data (and Life)

- February 13, 2021

Attackers look for the path of least resistance. Recently, that path has shifted from enterprise networks to you and your devices for two reasons. First, as we have built more secure software and systems, it has made it harder to attack enterprise networks. At the same time, we have started to access more sensitive information, both personal and professional, on our phones. Read the article here .

Threat Threat Managemen for dummies

- April 10, 2021

Click here for the version provided by IBM Security.

The death of tape has been greatly exaggerated

- September 03, 2020

In a recent news article Bloomberg's has reported on the return of reel-to-reel tape into the music market. Ironically, in Information Technology, tape is also maligned and has been assigned to the scrapheap of history like the VCR . In most cases, the alternative of hard disks, also known as spinning rust, is promoted as the only storage solution required. Ironically, spinning rust is the derogatory term used by the protagonists of flash arrays or SSD s, who in term predict the death of hard disks. Read the full article: The death of tape has been greatly exaggerated

Articles by Ronald Bartels on Software Defined Wide Area Networking (SDWAN) Security

In relation to software defined wide area network (SDWAN) and related to the context of information security, I have previously written on LinkedIn about: encrypting communications ; road warriors ; visibility and transparency ; creating a separate management plane ; configuring network device security ; and threat intelligence . This is the next article in the series and relates to encrypting communications. Ronald Bartels provides solutions to networking and last mile reliability problems. The solution from Fusion Broadband allows a business to stay 100% connected, avoid downtime and keep working.

Prestik, Scotch tape and barbed wire data centres

- October 26, 2021

Many times I have encountered Prestik, Scotch tape and barbed wire data centres. The reason that they are called this is because it seems these are the only tools the techies have to keep things up and running. And you know it is one, because you can visually recognize the dirt, spaghetti and graffiti around the place. The management denies any request for anything else but then still expects a quality service. The reason seems to be to satisfy budget constraints and operational service delivery in the data centre seems to be low on the list of priorities. The result is obvious, major incidents that will result in large productivity and even financial damage to the companies involved. Read the article over at LinkedIn: Prestik, Scotch tape and barbed wire data centres