This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started). Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
When complacency kicks in compromise occurs
Reuters has an interesting article
about service companies and providers being compromised. All these
companies provide and use all the major firewalls on the market and yet
holes were punched through all of them!