This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
6 Key Metrics You Need to Track for Load Balancing
Chief Information Officers, Chief Technology Officers, and IT managers
of all breeds are finding themselves at the sharp end of business
change, sitting alongside operational leaders to help make key decisions
and deliver customer value. But with this new responsibility comes the
need to evolve the metrics that they use to inform their moves and to
ensure that they align with the core strategic priorities of the