We recently blogged on why network insight is essential for communications service consumers,
including why self-service portals are increasingly important for
today’s network and network operators. In that blog post, we looked at
self-service portals from an end-user standpoint. At
Kentik, we believe in curated, actionable insight catering to different
user personas across organizations. So, in this post, we will look into
these portals in terms of design considerations for service providers. If
you are a service provider or enterprise and have decided to provide
your customers with traffic visibility into their networks, amongst many
other decisions you may find yourself thinking about:
- Differentiation
- Speed of delivery and deployment
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