This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Hepic Voice Monitoring Change the way you Analyze RTC and Debug VoIP Services
PacketSky is the African region
agent and support centre of Hepic. Hepic is a Real-Time, modular,
end-to-end Capture, Monitoring and Troubleshooting framework for IP
based Voice, Video and RTC Services and UC Networks, strategically
supported with native agent integration in leading Open-Source telephony
platforms and vendor-agnostic software probes designed to grow, scale
and evolve alongside constantly evolving Services and Networks.