This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Outing Your Outages
How are you supposed to handle outages? What happens when everything
around you goes upside down in an instant? How much communication is
“too much”? Or “not enough”? And is all of this written down now instead
of being figured out when the world is on fire?
Read the blog post over at the Networking Nerd here.