This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Network Troubleshooting Guidelines
It all started with an interesting weird MLAG bugs discussion during our last Building Next-Generation Data Center online course. The discussion almost devolved into “when in doubt reload” yammering when Mark Horsfield stepped in saying “while that may be true, make sure to check and collect these things before reloading”. I loved what he wrote so much that I asked him to turn it into a blog
post… and he made it even better by expanding it into generic network
troubleshooting guidelines. Enjoy!