This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Open-source Zabbix monitoring software has
the granularity enterprises need but requires a lot of manual
configuration and has some limits on exportable reports.
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