6 Things I Wish I’d Known When I Started in IT Service Management

I’ve been working in IT service management (ITSM) for many years now, and I’ve made my share of mistakes along the way. So I thought it’d be nice to share some of the things that I’ve learned from my mistakes in the hope that they’ll help others avoid them.

Here are the top 6 things that Stuart Rance wish he’d known when he started in ITSM:

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easywall - Web interface for easy use of the IPTables firewall on Linux systems written in Python3.

Firewalls are becoming increasingly important in today’s world. Hackers and automated scripts are constantly trying to invade your system and use it for Bitcoin mining, botnets or other things. To prevent these attacks, you can use a firewall on your system. IPTables is the strongest firewall in Linux because it can filter packets in the kernel before they reach the application. Using IPTables is not very easy for Linux beginners. We have created easywall - the simple IPTables web interface . The focus of the software is on easy installation and use. Access this neat software over on github: easywall

No Scrubs: The Architecture That Made Unmetered Mitigation Possible

When building a DDoS mitigation service it’s incredibly tempting to think that the solution is scrubbing centers or scrubbing servers. I, too, thought that was a good idea in the beginning, but experience has shown that there are serious pitfalls to this approach. Read the post of at Cloudflare's blog: N o Scrubs: The Architecture That Made Unmetered Mitigation Possible

Thinking problem management!

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