This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
The Alpha to Zulu Guide to Data Centres
What often happens is that when I'm researching a topic or come across
an interesting article and I don't make a note of it, it disappears into
the ether, Some time later I have to try and remember the article
reference and google is not always perfect.