MTTC: Mean-Time-To-Convince

To measure the success of deployments, some common KPIs include:
  • Deployment Frequency
  • Incident Frequency
  • Customer Ticket Volume
  • Availability
And when a failure does occur, common KPIs include:
  • Mean-Time-To-Detect (MTTD) or Mean-Time-To-Identify (MTTI)
  • Mean-Time-To-Bridge (MTTB)
  • Mean-Time-To-Resolve or Restore (MTTR)
In my interactions with IT Ops and DevOps teams at large enterprises over the last several months, I’ve noticed the adoption of a new KPI that sits between MTTD and MTTR, and typically overlaps with MTTB. It’s called MTTC.

Read the blog post over at Moogsoft here.