ITIL in the enterprise - the cart before the horse

What problems are YOU addressing? This is a very simple and straight question which in my opinion is not being answered by IT silos in the enterprise. 

The modus operandi has always been to recruit consultants, who have appeared in these flavours which you can read about here.

https://www.linkedin.com/pulse/my-top-10-posts-pulse-ronald-bartels/

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