This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
How to prepare and respond to data centre emergencies
Data centre operations and maintenance teams should always be
prepared to act swiftly and surely without warning. Unforeseen problems,
failures, and dangers can lead to injury or downtime. Good preparation
can quickly and safely mitigate the impact of emergencies, and help
prevent them from happening again. This article describes a framework
for an effective emergency preparedness and response strategy for
mission critical facilities.