This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Adopting ITIL/ITSM and leveraging Opmantek solutions to increase Performance Management
Managing a network can be expensive, time-consuming,
and at times confusing. Mixing different software and hardware products
that are meant to assist in network management can sometimes add to the
confusion. Managing different software versions, vendors, and products
that only work with specific OS’s can become a job in itself. Following
the best standards and practices combined with a good network monitoringand
inventory software solution, can help you streamline the management
process and increase performance management. No other IT standard is
more valuable or praised than ITIL/ITSM (Information Technology
Infrastructure Libraries, Information Technology Service Management).
Adhering to this standard along with implementing Opmantek’s software
solutions can reduce the number of tools your team uses, increase
performance management while lowering noise and confusion.