This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
How does SDWAN improve Mean Time To Repair?
The important consideration when working on improving Mean Time to
Repair (MTTR) is to understand the time in between. It is not about an
outage occurring at a specific time and the link coming back online at
another time. The latter is what is meant by MTTR but to have a
meaningful conversation about it more information is required. In the
context of SDWAN, a comparison needs to be make between how a deployment
would have improved MTTRs above that of a legacy wide area network