This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Intermapper - Map and monitor your entire distributed IT environment with a powerful, user-friendly tool
Intermapper maps your network topology,
giving you a live view of what's happening on your network. Color-coded
statuses tell you what's up and what's down. A variety of map layout
options and icon choices help bring your unique IT environment to life.
Find out more about Intermapper over at helpdesksystems here or checkout a more comprehensive list of tools over at LinkedIn here.