This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Important IT metrics to dashboard
A suitable set of metrics needs to be selected that can be used to
determine the efficiency and effectiveness of Information Technology
To assist in this selection the following important IT metrics to
dashboard is provided here.