IBM Netcool

Tivoli Netcool/OMNIbus is a service level management (SLM) system that delivers real-time, centralized monitoring of complex networks and IT domains.  This information presented by Tivoli Netcool/OMNIbus can be handled according to the needs of your organization. For example, it can be passed to helpdesk systems, logged in databases, replicated on remote systems, and used to trigger automatic responses to certain events.  Tivoli Netcool/OMNIbus can also consolidate information from different domain-limited network management platforms in remote locations. By working with existing management systems and applications, Tivoli Netcool/OMNIbus minimizes deployment time and enables employees to use their existing network management skills. Tivoli Netcool/OMNIbus tracks alert information in a high-performance, in-memory database, and presents information of interest to specific users through filters and views that can be configured individually. Tivoli Netcool/OMNIbus has automation functions that can perform intelligent processing on managed alerts. 

The list of Redbooks available for Netcool are listed here.
Find out more about Netcool over at IBM here or checkout this more comprehensive list of tools over at LinkedIn here.