This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
When the cloud bursts or in other words even in the cloud you'll have problems
As an enterprise, the cloud holds great potential, but the cloud does
not solve your problems – if you have an operational problem now, you'll
have it in the cloud as well. If anything, the cloud makes operations
remote and you'd need to up your game to be able to leverage it