This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Electrical contractor delevering Building Management Systems (BMS)
Electrical contractors for large-scale developments are now required to
provide network management solutions to their products. The contractors
are beginning to be responsible for the availability of their devices
and provide solutions to prove they are meeting these SLAs.