The checklist is a form used to standardise a processes. A checklist
includes a list of items to check, steps to take, or information to
mine. Pilots use checklists to do a pre flight check. Checklists are
useful to make sure no items are missed which may happen if a person
just does what they remember. Checklists can also aid in providing
documentation to aid in trouble shooting.
This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started). Mostly now the topics are about IoT and SD-WAN.
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