This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Boilerplate example for an IT SOP (Standard Operating Procedures)
Most IT environments do not necessarily utilize SOPs (Standard Operating
Procedures) but in reality it is a crucial documentation that is a
prerequisite.. A SOP is a document that describes procedures. Procedures
are ongoing processes which are open ended as opposed to projects which
have a definite starting and ending time. Commissioning a system is a
project with tasks that end at a point where the system is "standing",
nearly like a building is standing when it has been erected. SOPs are
those procedures that are executed after the system "stands". Hence,
standing operating procedures.