This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
AssetGen Connect is designed to manage the physical
aspects of IT infrastructure and can support data centres, networks,
cabling, office buildings, etc. It combines hardware inventory with
positioning and connectivity so the location of any hardware component
can be easily found, as well as dependencies and single points of
failure. AssetGen Connect automates the production and maintenance of
Visio diagrams of floor plans, racks, networks and architecture views.
It complements other information sources such as monitoring tools and
workflow systems and trusted sources such as recovery documents,
maintenance spreadsheets, etc.