This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
An integrated approach to working with problems
Problems are latently present in all work environments and I have previously written about dealing with Major Incidents here
that have typically resulted because of a problem. In this post I'll
focus on outlining an integrated approach to working with problems. It
entails a number of process and methodologies to handle any type of
problem. The items detailed below are important considerations to have
for an integrated approach to working with problems. This approach is a
mature, analytical and measured method to have excellence achieved
within an organization.