This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
The cutting edge of non-existent customer service
There I was in hospital undergoing a Laparoscopic Nissen fundoplication (google it here).
I had been suffering from reflux, so badly that I sat on the couch to
sleep upright. The problem was not due to acid overproduction but rather
mechanical dysfunction centred around the lower esophageal sphincter.
The surgeon said he had done many of these and he made it sound a
breeze. All that would be left behind was 8 unnoticeable little puncture
holes on my abdomen.
Read the full story of my stay at Netcare Olivedale here.