Setting targets for the reduction of major incidents (prioritization)

When the Pareto Principle is applied to outages and incidents it means that 80% of major incidents are as a result of 20% of the causes. Elimination of the identified 20% of these causes, will then result in a substantial reduction in major incidents!

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https://www.linkedin.com/pulse/my-top-10-posts-pulse-ronald-bartels/


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