This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
Major Incident Process - Diagrams
Major incident - miss or failure.
Timelines in the Major Incident Process (click to enlarge)
Major Incident Process mindmap (click to enlarge)
The Major Incident Process MIP is discussed in this article here. You can download a MIP draft template on the useful documents list on the right side of this blog.