Major Incident Process - (dealing with showstoppers)

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There is a close relationship between problem management and the major incident process (MIP), so called showstoppers. Dealing with these processes is much like conducting a private investigation has an analogy to a detective solving a case.

Read about how to deal with showstoppers here.

* Download the Major Incident Process template here.
* Download the Incident Consequence Analysis report here.
* Download the consolidated worksheet for the MIP here.

Mindmap of MIP (click to enlarge).

https://www.linkedin.com/pulse/my-top-10-posts-pulse-ronald-bartels/

Comments

  1. Feroz Ahmed6 December 2011 at 01:12

    Can you mail me the docs associated with this article to faferos@gmail.com. Thanks

    ReplyDelete
  2. Ahmad Abozaid1 January 2012 at 15:04

    All links are dead :(

    Can you please re-upload?

    ReplyDelete
  3. Unknown15 June 2012 at 23:50

    You know Network Documentation is important, I know Network Documentation is important. A lot of people throughout the IT industry realize the importance of good Network Documentation.

    ReplyDelete
  4. Unnamed30 July 2012 at 14:26

    Hi,

    Thanks for sharing such useful information.

    Can you please mail me docs which are HyperLinked in this blog?

    Regards,
    Tarun

    ReplyDelete
  5. anandhi31 July 2012 at 10:51

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