This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started), but it is best described by Ray who says this is Daddy's thoughts! Like the best music is from the Eighties and a wee dram helps in solving most inconveniences.
The day the country came to a standstill (the need for end to end change management)
One morning I was driving in to work and was listening to a CD and switched to Radio 702 just before 7. The headline news was about major delays at Johannesburg International Airport (now called OR Tambo) that was caused by a computer problem.