Planning - clear purpose of conference, understand deliverables, determine number and length of sessions, agree on content, technical pre-setup. Documentation - ISDN numbers, names of sites, names of participants, mobile phone numbers of participants for backup, technical troubleshooting: Sound, video, dial tones, feedback, batteries and cameras, address book. Session protocol - introductions and formalities (location, time, weather), focus of conference and procedural information (muting), talk naturally, at an even pace, with expression and clarity (emphasize pitch, tone, volume pausing and pacing), remember that an animated, energetic, enthusiastic presence is critical when motivating, holding attention and emphasizing points, Look at the camera, not the screen, share tasks across the sites and encourage participation, do not talk for more than 30 minutes without a break, after the session email participants, thanking them for their participation and include opinions and issues