The Meerkat method is an easy lightweight risk assessment method that is also used in the major incident draft template. The methodology can be used generically and is simple enough for multiple types of applications, even in projects. When dealing with major incidents or problems, root cause analysis is futile, unless the risk assessment is completed (or why bother?).
This is the blog of Ronald Bartels that wanders on and off the subject of problem management (that is how it started). Mostly now the topics are about IoT and SD-WAN.
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